In 2007, John & Natalie Cooper each brought to Mt Torrens, 35 years of experience in running a business supplying farmers and handymen. They brought their sons, 5th generation Coopers, Anthony and Alan along as well, both having absorbed much of Johns encyclopaedic knowledge (as indeed John had learned from his Dad Charlie) in the fields of farming, animal husbandry, stock feeds, pest control, hardware and general how to information, such as fencing.
There are several keys to the business success of this family, borne out by their success in Mt Torrens. Their customers always come first, the phone is almost always answered quickly, and no admin tasks are so important that a customer is forced to wait. Should a customer have a question that cannot be answered straight away, an answer will be forthcoming as soon as practicable. For example, seed and fertiliser prices are always seasonal and occasionally a customer may request pricing before suppliers have fixed prices. In this situation a ballpark figure may be have to be given to enable a customer to budget for the work that needs to be done.
Suppliers know how much effort Coopers of Mt Torrens work on supplying customers as close to yesterday not in 2 weeks time; this is made possible by their access to more than one wholesale division of the larger companies to order from, plus the many independent companies. If they find they have to, they can retrieve stock fast.
Coopers of Mt Torrens Farm Supplies is a family run business operating since 2007. We service the Adelaide Hills region with the best quality and value products offering home delivery and exceptional service. Open 7 days a week, we are always happy to answer your calls or have a chat and we offer our clients ongoing updates on whats new, what it is time for and what is popular in the market.